Delivery

1. Methods and prices

We deliver across Lithuania. You pick the method at checkout — the price is always shown before you confirm the order:

• Parcel lockers: Omniva (€2.99), Venipak (€3.19), DPD (€3.49).
• Courier to your door: Omniva (€4.99), Venipak (€5.29), DPD (€5.49).

Orders from 40 € ship free — any method, any carrier. The threshold is measured on the goods total after all discounts.

No hidden fees — protective packaging is included in the product price.

2. Times

• In-stock items ship within 1–2 business days of payment.
• Special-order (exclusive) items — within 3–10 business days; this is always flagged on the product page.
• Parcels usually reach the locker or your door within 1–2 business days of dispatch.

3. How it works

• After payment you receive an e-mail confirmation with your order number.
• Every sample is hand-decanted from the original bottle once your order comes in, and labelled with the fragrance name and volume.
• Glass travels safely: atomisers are wrapped in protective material and packed in a rigid box built to survive the parcel-locker journey.
• On dispatch we send a tracking link — you can follow the parcel in real time.

4. On receipt

Check the parcel for damage. If damaged, photograph it and notify support@aromaset.lt within 3 business days — we will replace the item or refund you.

5. Shipping FAQ

Can I pick up my order in person? Not yet — we operate online only, via lockers and couriers.

Do you ship abroad? Currently we deliver only within Lithuania. If you want to order to another country, write to support@aromaset.lt — we will look for a solution.

I missed the pickup window — what now? An uncollected parcel returns to us. We will contact you about re-shipping (a re-delivery fee applies).